1. Eligibility for Returns
We accept returns only in cases where the product is defective, damaged upon arrival, or incorrect. If you receive an item that meets these conditions, please follow the steps outlined below.
2. Return Process
- You must notify us within 48 hours of receiving the product.
- Provide clear photos or videos showing the defect, damage, or incorrect item.
- Once your return request is approved, further instructions will be provided.
- The item must be returned in its original condition and packaging.
3. Refund Policy
- Refunds are processed only after the returned product is received and inspected.
- The refund will be provided in the form of cash upon return verification.
- If the returned item does not meet our return criteria, it will not be eligible for a refund.
4. Exchange Policy
- If the product is eligible for return, you may request a replacement instead of a refund.
- Exchanges are subject to product availability.
5. Contact Us
For return requests or any concerns regarding your order, please contact us at [email protected].